Terms & Conditions
Customer Care
At Rivaara, your satisfaction is at the heart of everything we do. Whether you have a question about a product, need styling advice, or require help with an order—we’re here for you.
How to Reach Us
📧 Email: yalasri@gmail.com
📦 Returns & Exchanges: yalasri@gmail.com
🕰️ Response Time: We aim to reply within 24 hours, Monday to Friday (excluding public holidays).
Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (UK Time)
Saturday – Sunday: Closed (but we still peek at urgent emails!)
Privacy & Safety
At Rivaara, your privacy is our priority. We collect personal information such as your name, address, and payment details to process orders and provide customer support. All payments are securely processed through trusted third-party platforms. We never sell or share your data with third parties for marketing. Cookies are used to enhance your experience and can be managed in your browser. You have the right to access, update, or delete your personal data. For any concerns or data requests, contact privacy@rivaara.co.uk. We are committed to keeping your information safe and secure.
Last Updated: April 2025
Wholesale Inquiries
We’re excited to collaborate with boutiques, retailers, and businesses that share our passion for quality craftsmanship and timeless elegance. If you're interested in stocking Rivaara sarees or discussing wholesale opportunities, please get in touch with us.
Contact Us
📧 Email: yalasri@gmail.com
We’ll be happy to provide more details on our wholesale offerings and terms.
Payment Methods
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Credit / Debit Cards
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Apple Pay
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Google Pay